What does this cover?
- You can conveniently return/exchange any item purchased from the San Frissco Brand website and within 15 days can avail a refund post the final QC and valid reason given for return/exchange.
- Products under the "Deals" section of the website are non-refundable and can’t be returned or exchanged.
- The entire refund amount post through inspection -will be credited directly in the bank account provided by the customer.
- You can initiate an exchange/return request via RMA in "My Orders" section of your account or via filling up the Return/Exchange form with it.
- All the returns/exchanges shall only be processed upon quality check done by San Frissco team upon receipt of the items returned or meant for exchange.
- If the purchased product is used or damaged or if the packaging is damaged, no returns/exchange request shall be entertained. Hence, upon receipt of the product(s), if any of the above condition mentioned is observed of either the product is used or damaged. we are not liable to entertain any request of return, refund or exchange.
- In case the customer wants us to send the product back after learning that no exchange/refund request shall be processed owing to the products/package damage or product is already used, the customer will bear the logistic charges in advance.
- Return or Exchange request can be raised multiple times by a customer for an order, however the courier charges for the return shall be borne by the brand only once and post that If the Return Request is raised for the 2nd time or more, then the Courier charges shall be borne by the customer himself.
Return Form is an easy-to-fill form that allows you to return the received shipment to www.sanfrissco.com The Return Form is in the link, click here to print it. Mention the order details & complete shipping address on the packet.