What does this cover?
- You can conveniently return any item purchased at full price and avail a refund via Store Credits only within 15 days from the date of delivery (as recorded by the shipping provider).
- The entire refund amount will be credited in the form of Store Credits on our website post receipt of the product in our warehouse and on successful quality check, For all the products whose return has been successfully processed, the entire amount shall be refunded in the form of Store Credits ONLY to the registered customer. If you have not registered and made the purchase as Guest, the Store Credits will only be assigned to you after you create an account.
- You can initiate an exchange/return request via RMA in "My Orders" section of your account or via filling up the Return/Exchange form with it.
- Products under the "Deals" section of the website are non-refundable and can’t be returned.
- All the returns/exchanges shall only be processed upon quality check done by San Frissco team upon receipt of the items returned or meant for exchange.
- If the purchased product is used or damaged or if the packaging is damaged, no returns/exchange request shall be entertained. Hence, upon receipt of the product(s), if any of the above condition mentioned is observed of either the product is used or damaged. we are not liable to entertain any request of return, refund or exchange.
- In case the customer wants us to send the product back after learning that no exchange/refund request shall be processed owing to the products/package damage or product is already used, the customer will bear the logistic charges in advance.
- Store Credit amount can be utilized by the customer to raise Return or Exchange request only once. If the Return Request is raised for the 2nd time, then the Courier charges are to be born by the customer himself.
Return Form is an easy-to-fill form that allows you to return the received shipment to www.sanfrissco.com The Return Form is in the link, click here to print it. Mention the order details & complete shipping address on the packet.